محترف مكاتب إدارة المشاريع PMI-PMOCP

1. Introduction

2. PMO Definition and History

3. Customer Centricity and PMO as a Service Provider

4. Success Factors of a PMO

5. PMO Leaders Roles and required Competencies

6. PMO Flywheel and Customer Experience Cycle

1. Awareness Building بناء الوعى

2. PMO Services and Value Perception

3. Needs Assessment

4. Determining and Calculating PMO Service Maturity

5. Engaging Stakeholders

6. OPM Maturity and Capabilities Enhancement

1. Introduction and PMO Service Approaches

2. Creating and Communicating Value Proposition

3. PMO Mandate and PMO Strategy

4. PMO Governance

5. PMO Service Development

6. PMO Team Competencies

1. Service Onboarding

2. Service Operation

3. Allocating Resources for PMO Services

1. Service Monitoring

2. Service enhancement and Improving Team Competencies

1. Value Delivery

2. Value Recognition

1. Domain I: Organizational Development and Alignment

2. Domain 2: PMO Strategic Elements

3. Domain 3: PMO Design and Structuring

4. Domain 4: PMO Operation and Performance

5. Domain 5: PMO Enhancement and Effectiveness

6. Domain 6: People